 OUR PRIVACY POLICY
WE COLLECT PERSONAL INFORMATION: PRIMARY PURPOSES
About Clients
We
collect, use and disclose personal information in order to serve our
clients. For our clients, the primary purpose for collecting personal
information is to provide consultative services. For example, we
collect information about a client’s history in order to assess what
their particular needs are, to advise them of their options and then to
provide the services they choose. A second primary purpose is to obtain
a baseline of information so that in providing ongoing services we can
identify changes that are occurring over time. It would be rare for us
to collect such information without the client’s expressed consent.
About Members of the General Public
For
members of the general public, our primary purposes for collecting
personal information is to provide notice of special events (e.g., a
seminar or conference) or to make them aware of services in general or
our services in particular. For example, while we try to use work
contact information where possible, we might collect home addresses,
fax numbers and email addresses. We try to obtain consent before using
any such personal information, but where this is not, for any reason,
possible, we will upon request immediately remove any personal
information from our distribution list.
On
our website we only collect, with the exception of cookies, the
personal information you provide and only use that information for the
purpose for which you provided it to us (e.g. to respond to your email
message, to register for a course, to subscribe to a newsletter).
Cookies are only used to help you navigate the website and are not used
to monitor you.
About Contract Staff
For
people who are contracted to do work for us (e.g., temporary workers,
consultants), our primary purpose for collecting personal information
is to ensure we can contact them in the future (e.g., for new
assignments, contracts) and for necessary work-related communication
(e.g., sending out paychecks, year-end tax receipts). Examples of the
type of personal information we collect for those purposes include home
addresses and telephone numbers. It is rare for us to collect such
information without prior consent, but it might happen in the case of
health emergency (e.g., a SARS outbreak) or to investigate a possible
breach of law (e.g., if a theft were to occur). If contract staff wish
a letter of reference or an evaluation, we will collect information
about their work related performance and provide a report as authorized
by them.
NEXT: PERSONAL INFORMATION: RELATED AND SECONDARY PURPOSES
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